Please take a moment to familiarize yourself with our policies and terms of business. We look forward to serving you!
At The Vie Boutique, we have the utmost respect for your privacy. Your information will never be sold or supplied to a third party, unless required by law.
When placing an order we will collect your name, mailing address, and email address. We use this information for:
- processing and completing your transaction
- maintaining your purchase history
- sending promotional emails and marketing materials to keep you informed of sales and other events. While we’d hate to see you go, you may opt out of email communication at any time using the link at the bottom of any email we send you.
Sometimes, things don’t turn out as planned. If you’re unhappy with your item for any reason, please let us know right away so we can try to make it right. If you still find yourself needing to return something, please contact us to let us know to be on the lookout for it. We ask that all returns be received within 10 days of delivery date based on the original tracking number. All returns received should be in 'new with tags' condition to be eligible for a refund.
REFUNDS & EXCHANGES
We offer a hassle-free return policy. Please understand that refunds will be issued only on items that are unopened, unused, new with original tags, and show no signs of wear, tear or damage. Unless the error is ours, return shipping costs are the responsibility of the buyer and original shipping costs are non-refundable.
ERRORS, OMISSIONS & DAMAGES
If you received damaged or incorrect merchandise, or, if your order was missing an item, please alert us as soon as you can so we can begin initiating the exchange process. If we have made an error in your order we extend our sincerest apologies and will promptly send you a pre-paid return label to send the item back to us.
If your item was damaged in transit, please let us know as soon as it’s received, providing a detailed description of the damage. You can send along an image or two if you feel it will be helpful. We need to rectify this with the shopping company and they give us a small window to work within.
We offer a simple flat-rate fee of $7.95 for all orders shipping within the continental US.
Orders totaling or exceeding $75.00 (pre-tax) will ship absolutely free within the continental US. All orders are shipped via USPS Priority mail. You can expect your item to leave our shoppe in Colorado and be on its way to you within 1-3 business days. Delivery should be completed in 7-10 days.
If you need an order rushed, contact us and we’ll see what we can do. *Additional fees may apply.
At this time, we currently only ship within the United States.
We gladly accept payments through Paypal. Their SSL secure servers are the best around. Payment is expected at time of purchase. Colorado residents will be charged state sales tax.
Shop now, pay later with Paypal's Bill Me Later service.
Copyright, materials and information contained in this website are the property of The ViE Boutique. We respectfully ask that you refrain from copying or redistributing any images or text in whole, or in part, from our online boutique. Violations of our Copyrights and/or Intellectual Property rights may be reported and handled under the law.
Thank you for your understanding. We appreciate your business and look forward to the opportunity to serve you.
If ever you have a question, please contact us. We’ll get back to you just as soon as possible. Thank you!